How does the automatic Buy 2, Get 1 offer work?

Add any three eligible Opening Edit pieces to your cart and the lowest-priced one becomes free automatically. The offer repeats for every complete group of three eligible pieces and cannot be combined with other product or order discounts.

Frequently Asked Questions

Q: How fast do you ship?

Standard delivery is 3–12 business days. Express delivery is available where shown at checkout. Delivery options and the final price are calculated from your destination.

Q: Can I return or exchange lingerie?

Returns and exchanges follow the current policy linked in the footer and checkout. Intimate items must meet the policy condition requirements. Contact us before sending anything back so we can confirm eligibility.

How does sizing work?

Use a soft tape and compare your bust, waist, and hip measurements with the range shown on each product page. Product-specific measurements are more reliable than a generic S/M/L label. If you are between sizes or unsure about a style, contact us before ordering.

How fast do you ship?

Our standard U.S. delivery option is currently estimated at 3–12 business days in transit. Processing time is separate. International and express delivery estimates vary by destination and are shown at checkout when available.

Do you ship outside the United States?

Yes. Lace Pop supports international delivery to the countries shown in the region selector and at checkout. International shipping rates are calculated at checkout. Duties, taxes, customs charges, or brokerage fees may apply; charges collected by Lace Pop are shown before payment, and any charges not collected at checkout are the recipient's responsibility.

Can I return or exchange lingerie?

Eligible return or exchange requests must be submitted within 14 days of delivery. For hygiene and safety reasons, intimate apparel and other hygiene-sensitive items may be non-returnable unless they arrive damaged, defective, or incorrect. Review the Return and Refund Policy linked in the footer and contact us before sending anything back so we can confirm eligibility.

What is the Buy 2, Get 1 offer?

Add any three eligible Opening Edit pieces to your cart and the lowest-priced one becomes free automatically. No code is required. The offer repeats for every complete group of three eligible pieces: three items unlock one free item, six unlock two, and nine unlock three. The offer cannot be combined with other product or order discounts.

How should I care for lace lingerie?

Follow the care instructions on the product page and garment label. In general, hand-wash delicate lace in cool water, avoid bleach and high heat, reshape gently, and air-dry away from direct sunlight.

Can I change or cancel an order?

Contact us as soon as possible with your order number. We will try to help before fulfillment begins, but changes and cancellations are not guaranteed after processing starts.