Shipping policy

Last updated: August 9, 2026

Shipping Overview

Available shipping options, delivery estimates, and rates are shown at checkout based on the item and delivery address.

For U.S. delivery addresses, current rates are Standard: $8, or free from a $70 merchandise subtotal, with a 3–5 business-day transit estimate; and Express: $15, with a 1–2 business-day transit estimate. These are transit estimates, not processing time. International estimates vary by destination and are shown at checkout when available. Checkout is the final confirmation for the selected item, address, rate, and estimate.

Shipping Locations

Lace Pop Lingerie ships to the countries and regions available in the store's region selector and at checkout. Available destinations can vary by product, delivery address, and current carrier coverage. If a destination cannot be selected at checkout, we are unable to ship there at that time.

International Orders, Duties, and Taxes

International shipping rates are calculated at checkout. Import duties, taxes, customs charges, and brokerage fees may apply depending on the destination. When these charges can be collected at checkout, they will be shown before payment. Otherwise, the recipient is responsible for charges assessed by the destination country or carrier.

Processing and Availability

Order processing may vary by item and current supplier availability. If an item becomes unavailable after purchase, we will contact you and provide an appropriate replacement option or refund.

Tracking and Multiple Packages

When tracking is available, you will receive it by email after shipment. Some orders may ship in more than one package depending on the items ordered and the fulfillment route, and separate tracking details may be issued.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Contact us immediately if you notice an error. We may not be able to change or reroute an order after it begins processing or ships.

Carrier and Customs Delays

Delivery estimates are not guarantees unless a guarantee is expressly stated at checkout or required by law. Carriers, weather, high-demand periods, customs processing, incorrect delivery information, and other circumstances outside our reasonable control may cause delays.

Third-Party Fulfillment

Some orders may be fulfilled with support from suppliers, manufacturers, fulfillment partners, shipping-label providers, postage platforms, and carriers. Limited order and shipping information may be shared with those providers only as needed to process and deliver the order, resolve a delivery issue, or comply with applicable requirements.

Lost, Damaged, or Marked-Delivered Packages

If a package appears lost in transit, arrives damaged, or is marked delivered but cannot be located, contact contact@lacepoplingerie.com with your order number as soon as possible. We will help review the available tracking information and next steps. Remedies remain subject to the carrier process, this store's Return and Refund Policy, and applicable law.